Mar 07, 2018 To enable canned responses Gmail, click the gear icon in the top right corner of the screen from your inbox. Scroll down to settings, and click on the tab marked Labs. From there, type “canned responses” in the search field marked “search for a lab.” Press the radial button to enable, then click the save changes button. Aug 14, 2013 ← Airmail Mac 3.x. Canned responses Gmail Canned responses for Gmail Accounts, those who know what they are use them often and cannot live without. Vote Vote Vote. Your email address (thinking) Password. Sign in with: Facebook Google. Supercharge your canned responses for Gmail. Typedesk is the best canned response app for Gmail.Your team will love how fast and easy typedesk is on Gmail App.Finding the perfect canned response has never been easier. It takes a simple shortcut to use our powerful search engine. Sep 07, 2019 Step 1: Activate canned responses. Before you can create a canned response template, you’ll need to activate it. In Gmail, click the gear icon in the top-right corner, then click Settings. Once you’ve selected Settings, there will be a tab titled Advanced on the right-hand side.
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Often, sales representatives send the same or similar emails over and over again.
However, time spent drafting these are not the best use of their time.
One of the best ways to increase productivity? Cut back on the amount of time spent writing sales emails by using canned responses in Gmail.
Keep reading to find out:
- when and how you should use them,
- how to save time by setting up canned responses in Gmail, and
Let's start by looking at what this neat Gmail feature is.
The “Canned Responses Lab” in Gmail allows you to create and save multiple email templates in your inbox. These can then be sent with either just a click of a button, or even sent automatically. As you can imagine, this is a huge timesaver.
No more copying and pasting from previously sent emails or wasting time typing out the same response over and over. With canned responses, you’ll save time and be more productive.
Canned responses help you easily—and quickly—respond to situations that reoccur often. There are many situations where this might come in handy:
- Accepting job applications? Set up a canned response to let applicants know you’ve received their application and thank them for applying.
- Canned responses allow you to set up different email signatures for different recipients.
- If scheduling meetings takes up a lot of your time, create a template with a link to your calendar scheduling software and let contacts choose a time that works.
- When someone sends an email for help with your service or product, have an email ready to go that lets them know you’ve received their message and are on it.
- If you get the same questions about specific resources or tips, create a canned response instead of writing a new email each time.
- Canned responses can be used to send routine documents or paperwork.
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The best part about this feature is it’s simple to get started. Here’s how to set up canned responses in Gmail:
Step 1: Activate canned responses.
Before you can create a canned response template, you’ll need to activate it. In Gmail, click the gear icon in the top-right corner, then click Settings.
Once you’ve selected Settings, there will be a tab titled Advanced on the right-hand side. Under this tab is a list of features you can enable or disable. Enable canned responses.
Make sure to save your changes by clicking on the tab at the bottom of the page.
Step 2: Compose an email/create your first template.
The next step: compose an email (a sales email perhaps?) to serve as your first canned response template. You can choose to write something new, or if you already have a response from a previous thread, you can copy and paste it.
Step 3: Select “Canned responses” in the bottom-right-hand corner.
After you’re done writing your first template, click on the three vertical dots in the bottom-right corner. Select “Canned responses” and then “New canned response.”
A box will pop up asking you to name your canned response. Choose something that will make it easy to remember what it’s for.
And that’s it! Now you can use your canned responses to send quick, efficient emails.
Now that you know how to create a canned response in Gmail, let’s take a look at how to put those templates into action.
Step 1: Select canned responses on the bottom-right-corner.
In the bottom-right corner of the compose window are three vertical dots. Click on that, followed by “Canned responses.” Select the canned response you want to use under “Insert.”
Step 2: Select your recipient and send.
Your canned response will automatically copy and paste into your compose window. All you have to do is select the recipient and send it.
You can also use canned responses when replying to an email.
Another way to take advantage of canned responses is to set up auto-replies. That way, there’s almost no manual work involved.
Step 1: Create a new filter.
Under Settings, you’ll find a tab called “Filters and Blocked Addresses.” Click on this and select “Create a new filter” in the middle of the screen.
Step 2: Select your criteria for an auto-reply.
A new window will pop up where you can select the criteria you want for your canned response auto-reply. This includes who it’s from, keywords in the subject line, and the actual words in the email.
After you finish filling this out, click “Create filter.” In the next box, click the “Send canned response” checkbox and choose which template you want to use.
Step 3: Click “Create filter” and you’re done!
Click “Create filter” and you’re done.
Whenever someone sends an email with the keywords selected or from the email address you chose, they’ll get an auto-reply! Be careful when selecting keywords. If it’s too broad, you’ll end up sending auto-replies that might not apply to certain people.
Save even more time by hooking up email templates to your CRM.
If your CRM has a Gmail integration has a Gmail integration, you can take this a step further.
Some teams have hundreds—or even thousands—of leads to contact, and this is where the ability to use canned responses really shines.
Instead of writing emails from scratch or copying and pasting text from different files, just choose the leads or customers that you want to email and select a pre-built template from right inside your Gmail view. (More Gmail tips here.) Like this:
4 things to keep in mind when using canned responses:
Canned responses are a great way to save time when it comes to managing your inbox. Keep these pointers in mind and you'll be saving time with templates in no time:
- Are your templates written well, error-free, and formatted to look professional?
- Make sure your canned responses are very specific and make sense to the recipient, especially if it’s set up as an auto-reply.
- These are just templates to get you started—templates are meant to be tweaked and you should always add a little bit of personalized information so the recipient feels valued. While canned responses can be a huge timesaver, there are situations when a completely personalized response is better.
- Finally, be sure to review your canned responses from time to time and analyze how customers react to them. If you find you aren’t getting the response you want, it's time to update and improve them.
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Google is today releasing an update for its Gmail mobile apps, iOS included, that introduces a new Smart Reply feature that offers suggested quick reply buttons within emails.
The feature is something Google is bringing over from its Inbox by Gmail and Allo apps where similar functionality was already available. Google says that the feature accounts for around 12% of replies sent in Inbox, for instance.
Smart Replies work by presenting three canned replies as buttons at the bottom of each email (as pictured above).
You’ll be able to edit the Smart Reply before sending if you wish and Google notes that the feature uses machine learning so it will intelligently get better over time by customizing response suggestions to your specific usage.
Google is rolling out Smart Reply to the latest versions of Gmail for both Android and iOS starting today. It will first be available in English and will become available in Spanish over the coming weeks and in more languages in the near future.
Earlier this month Google Allo received support for additional languages for its Smart Reply feature with support for French, so it’s likely it won’t be long before Gmail follows suit.
Google is officially kicking off its Google I/O developer conference today with its open keynote address where, in addition to today’s Gmail update, it’s showing off a number of other new product updates. Catch the live stream and replay here.
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